I was able to get my medication quickly and Hey Jane walked me through the process. I never felt like I was doing it alone

I was so scared and lost until I found HeyJane because it seemed legit and it was easy and it didn’t make me feel like what I was doing was wrong. It really supported me :)

Very easy. Quick delivery. Went smoother than I expected.

Incredibly simple and at no cost to me with insurance, which was a huge relief

Quick discreet service during a very difficult time. I only took a star off because of the number of messages I received on spruce.

Hey Jane gave just the support I needed after I made my decision. Non judgmental, easy to understand, important but non invasive follow-up care, and I was able to support myself & needs from the comfort of my own home.

It was perfect. The only thing I did have to do was set up a video call for insurance reasons but that went smoothly.

I was able to use my insurance and get an answer quickly about whether I would be covered and by how much, so the experience was great for me.

My insurance only covered some of the cost but it would likely cost more to go elsewhere. It was nice there was a team contacting my insurance company and then I could pay directly through Hey Jane.

The reminders and check ins made me feel comfortable

It was so easy to use hey Jane and you can message live reps for any questions!

Hey Jane made an extremely stressful situation manageable and were there every step of the way. It was easy to get the care I needed and I felt secure while getting what I needed.

Hey Jane was super easy and quick! My medication arrived on time and I constantly received notifications through the Spruce app

This was the second medical abortion I’ve had. The first was a very traumatic experience, which I now realize was largely due to my healthcare provider. This was barely a disruption to my week, the cramping was similar to a mild period, and I felt so informed and clear on what to expect.

Very fast and had nurses walking me through the process. No one ever sounded annoyed and messaging was constant support.

It was very easy the process went smoothly and comfortable for my liking.

I’ve had a great experience using Hey Jane. They always make it easy and I feel supported.

Everyone I’ve interacted with through Hey Jane was always friendly and willing to help with any question. They were fast with process my medication. They made it very known that they are they to support you, I felt very cared for.

At first I didn’t think it was possible to do this procedure from home, but after hey Jane I didn’t feel that embarrassment or judgment from going into a clinic. Absolutely grateful for all the staff who constantly checked in and made my decisions valid

I couldn’t be more grateful for Hey Jane. I felt completely supported by their online team, and was extremely happy with the ease and comfortability of completing the medical procedure in the privacy and comfort of my own home. Thank you Hey Jane!

Easy, helpful, organized, and thorough. 10/10 experience.

HeyJane is such an important, and affordable, resource for reproductive care. I felt so safe and looked after using their services and would recommend them to anyone.

Hey Jane was there when an In-person clinic appointment was way too far out. Hey Jane helped me through the entire process without any mis-steps. I felt like i was seen and heard. Thank you.

Very helpful, reassuring and confidential always there for any questions and no judgement

This is an amazing experience. It was easy and discreet. It was affective and I wasn’t alone at all. Every step of the way it felt like I was in good hands. It was great and I’m glad for Hey Jane

Hey Jane made the entire process simple, easy to follow, and shame free. I highly recommend their services.

I was actually surprised that my insurance covered the abortion but it was very nice that it did

Hey Jane was quick and accessible for me in Illinois. I could have waited for planned parenthood appointment but it would have been an additional week and a half and I didn’t feel comfortable waiting that long

If going through this alone I can assure you Hey Jane will be there every step of the way. The constant reassurance that you’re not a bad person for making this decision helped me through this. Any questions I had where answered honestly and efficiently. Highly recommend

Very comforting to use in one of the hardest decisions a woman will have to make. Was extremely reassuring to know I wasn’t alone

I appreciated that it was easy and straightforward. I do however wish there would have been more detailed information about what the process would be like after taking the medications, especially regarding how it could go if things dont go as expected. I did not feel prepared for the amount of bleeding I would face and the weeks of symptoms, all of which were described to me as normal when I spoke to a clinician during the process, but were not clear in the materials I read before the process, provided by Hey Jane. There was also information I discovered on my own throughout the process that would have been tremendously helpful to know beforehand. For one that an abortion may be more difficult if you’ve been through previous pregnancies/births. And also that it may be helpful to have an ultrasound prior to the abortion to confirm how far along the pregnancy is. Neither of these details was presented by by hey jane and both was have dramatically changed the process for me.

HeyJane ran my insurance and the medication was fully covered within 48 hrs.

My pcp charged me my co pay for this and prescribed the exact medication that you guys did. Only problem was no pharmacy in NY will fill one of the medications. Very pricey but besides going to a abortion clinic this is your other option

fast/ easy shipping, quick response time, easy experience with everything explained

This was an hard decision but it was easy, fast, safe, discreet, and accessible.

It was extremely easy, and fully covered by my insurance. I didn't have to do a thing.

A positive test result might just have been one the scariest experiences in my life, and no one should downplay that sentiment if you find yourself feeling the same. HeyJane understands this too, as evidenced by their service, the ease of accessing the pill, the quickness of evaluating your eligibility and the efficiency of sending you your prescription with clear instructions and guidance. I received my prescription in under 48 hours from my positive test result AND the subsequent application sent to HeyJane. I chose to not use my own health insurance coverage and I still found it very affordable. This service could have changed my life

HeyJane’s providers were kind, thoughtful, and compassionate. I felt grateful to have used them during this difficult time.

After I missed my period and got a positive result on my pregnancy test, Hey Jane was there for me immediately. Not only was the intake survey quick, I also got the medication within days. They provided detailed and easy to understand instructions and were readily available to answer any questions and/or concerns I had through their the Spruce app!

Thank you, Jane, for supporting my decision in a safe, professional, and comfortable way. It is empowering to be a woman and experience non-bias in healthcare, and even more so with abortion care. Thank you so much, I am eternally grateful.

I am very happy with the HeyJane services provided. Medication came quickly along with very thorough instructions & answers to any questions you might have about the medication, process, & symptoms. They use a secure messaging platform to guarantee privacy from your own home along with access to a medical professional around the clock if needed.

Hey Jane was very professional, supportive and empathetic during this extremely vulnerable time. I felt like my questions and concerns were answered not only professionally but also with a kindness to understand where I was at emotionally.

HeyJane helped make this process quick, easy and shame-free.

I was very nervous at first but everything was very easy and went smoothly. I felt supported the whole way and it was much cheaper then in person places I had previously looked at.

Very informative, didn’t feel the need to ask additional questions. Kept my nerves at a low. appreciate the ability to keep it private and never have to talk to someone unless i wanted to. (very easy to get a hold of someone if you would like). thank you for providing accessible healthcare.

Simple, easy, and private. This was a stressful situation. HeyJane online services were just want I hoped for. Answered questions and concerns on their mobile app quickly and privately. Never had to speak with anyone about what was happening.

Every step of the process was easy and made me feel comfortable about the decision I was making. So grateful for the hey Jane staff