Frequently Asked Questions

You will find the answer to the most frequently asked questions here.

How Hey Jane Works

I’m on my someone else’s insurance. Will they find out that I got an abortion with Hey Jane?
How much does Hey Jane cost?
What forms of identification do you accept?
Can I use insurance with Hey Jane?
Do I need insurance to receive treatment from Hey Jane?
How can I contact Hey Jane?
What will the packaging for the treatment look like?
What are your medical eligibility requirements?
Is Hey Jane legit?
Where do the medications come from?
Who provides care through Hey Jane?
Why is Hey Jane so affordable?
How do I get treatment through Hey Jane?
Is this legal?
Does Hey Jane offer financial assistance?
What are the shipping times and how long will it take for my medications to arrive?
Can Hey Jane ship medications to PO boxes?
What is Spruce?
What forms of payment do you accept?
Do I need a phone or computer to use Hey Jane?
Why is downloading Spruce mandatory?
Do you offer refunds?
Can I track my package?
In what locations are the abortions performed?


I am planning to travel during my treatment. Is that okay?
I live in a state that recently banned abortion. Am I eligible to get the medications mailed to me?
How do I know if I’m eligible for care?
Who can get a medication abortion with Hey Jane?

Pregnancy Options & Common Questions

How pregnant am I?
How do I know if I'm pregnant and how long I've been pregnant for?
How many weeks into pregnancy do I need to make a decision?
What is a CPC (Crisis Pregnancy Center) and why should I avoid them?
How do I spot a CPC (Crisis Pregnancy Center)?
What are my pregnancy options and how do I decide what to do?
How will state-specific laws affect my pregnancy options?


Is abortion safe? What are the risks?
What is medication abortion and how does it work?
Is medication abortion with Hey Jane safe?
Is medication abortion the same thing as emergency contraception (like Plan B)?
What’s the difference between a medication abortion (an abortion with pills) and an in-clinic procedural abortion?

Before, During & After Medication Abortion

How do I join The Lounge at Hey Jane?
Where can I take the abortion medications?
How should I prepare for an abortion with pills?
How do I take the abortion pills?
What should I expect after I take the abortion pills?
When can I go back to my regular activities after taking the abortion pills?
What is Rh factor and why is it important?
How do I know if the abortion pills worked?
What are symptoms I should be concerned about after taking the abortion pills? When should I contact a medical provider?
What is an ectopic pregnancy and how do I know if I have one?
Where can I get more information on birth control? When should I start?
Who can I talk to for support after I’ve had an abortion?

UCSF Telehealth Study

What is the UCSF Telehealth Study?
How will the study help others?
Will my information be confidential?
How can I secure the $50 cash card?
Can I enroll in the study?