Together, we can improve abortion access

Yes, we currently accept all Illinois Medicaid plans for medication abortion care provided to Illinois Medicaid members located within Illinois at the time of service. We are actively working on expanding our Medicaid coverage to more states.

Illinois Medicaid plans accepted include, but are not limited to, Blue Cross Community Health Plans, Meridian Health Plan, Molina Healthcare of Illinois, CountyCare Health Plan, and Allwell from Managed Health Services.

If patients without coverage need financial assistance in addition to our income-based sliding scale pricing, we partner with abortion funds to cover the cost of treatment, travel, and/or accommodations.

As long as your patient can get to a state we operate in, we can get them safe abortion care. They do not need to be a resident of any particular state.

Patients must be located in a state that Hey Jane operates in for their consultation, to receive medications, and to complete treatment. It is legal to travel to another state for abortion care.

Our abortion fund partners can help partially or fully cover the cost of treatment, travel, and accommodations. Learn more here.

Treatment with Hey Jane is incredibly safe, with a 0.16% serious adverse event rate (less than the national average). Our asynchronous care model and patient outcomes have contributed to UCSF CHAT studies featured in journals including Nature Medicine. You can also read our clinical whitepaper here.

FDA-approved since 2000, medication abortion is up to 98% effective and accounts for 63% of abortions in the US.

Hey Jane has helped over 140,000 people get safe abortion care by mail. Learn more about their experiences.

Our expert clinical team includes MDs, APRNs, PAs, RNs, and Patient Care Advocates that support patients before, during, and after treatment. We practice compassionate, inclusive, and trauma-informed care to ensure a judgment-free and supportive experience. 

We provide support via text, chat, phone, and video call—plus a 24/7 nursing line for clinical questions and concerns.

To get in touch with our team, please email partnerships@heyjane.co 

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Yes! We get countless reports from patients whose primary providers can’t prescribe mifepristone but know it is the most effective way to medically manage a miscarriage. 

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Asynchronous care is communication between patients and providers that is not live—such as over the phone, on a video call, or in person. Instead, patients can message their care team in our secure HIPAA compliant patient portal on their own time until the provider has the opportunity to review.

Hey Jane offers primarily asynchronous telemedicine medication abortion care that does not require a patient to have a synchronous appointment with a clinician. Research shows that an asynchronous care model is just as safe, effective, and patient-accepted as a synchronous model (Raymond et al., 2019). This care model significantly expands access by removing multiple barriers that patients face when seeking an abortion, including taking time off work and school, coordinating transportation, and securing childcare. Hey Jane’s asynchronous care model is patient-centered and adaptive, giving patients the choice to have a virtual face-to-face or phone encounter with a member of the clinical care team.

• Patients that have an estimated gestational age (EGA) greater than 77 days
• Patients that have bleeding disorders
• Patients that have an allergy to misoprostol
• Patients that are not physically located in a state we operate in for their consultation, to receive the pills, and to complete treatment
• Patients that are under 18 years of age

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Occasionally, we do require patients to get sonograms or labs before we can proceed with treatment to ensure they are within gestational range and safe for care with us. This is typically for patients who have difficulty estimating the gestational age of the pregnancy or who have concerns with anemia. In most cases, last menstrual period is very accurate for pregnancy dating.

For patients who have a higher risk for ectopic pregnancy, we require concurrent lab work or sonogram.

Our team orders and helps patients coordinate lab work locally before reviewing the results asynchronously. 

Patients can easily start intake at heyjane.com and once they connect with a provider, they can share any supporting medical documents or results regarding the pregnancy.