If you're experiencing oral or vaginal sores, itching, or burning, you might be dealing with a herpes infection. You don’t have to wait to see a doctor in-person—get treatment quickly from the convenience of your phone with the support of our compassionate providers.
Safe, FDA-approved treatment
Consultation within 1 business day
Fast, local pickup
Affordable care
Insurance optional

What is herpes?
Herpes, aka herpes simplex virus, is a common sexually transmitted infection (STI) that affects an estimated 1 in 8 people. There are two types of herpes virus: HSV-1 (aka oral herpes) and HSV-2 (aka genital herpes), but either type can cause sores in either location.
Symptoms and frequency of outbreaks can vary from person to person. Even without visible symptoms, herpes can still be transmitted to sexual partners.
Oral herpes (HSV-1) symptoms often include:
- Small, open, painful sores or blisters in or around the mouth (aka cold sores)
- Flu-like symptoms such as fever, body aches, and swollen glands
Genital herpes (HSV-2) symptoms often include:
- Small, painful sores or blisters around the genitals or anus
- Itching and/or burning sensations
- Flu-like symptoms such as fever, body aches, and swollen glands
How can I get rid of a herpes outbreak fast?
The most commonly prescribed antiviral pills for herpes outbreaks are:
- Acyclovir (Zovirax)
- Famciclovir (Famvir)
- Valacyclovir (Valtrex)
We can also prescribe topical treatments, like lidocaine cream to help with pain during outbreaks or topical antivirals you can apply directly to the outbreak.
After you fill out our intake form on your phone or computer, your Hey Jane provider will evaluate the whole picture. This includes discussing your history of prior infections, your current symptoms, and what has or hasn’t worked for you in the past.
Why Hey Jane?
Consultations for the same FDA-approved treatments you can get from your doctor or urgent care
Get prescriptions sent to your pharmacy for fast, local pickup so you can start feeling better
Affordable care, with or without insurance
Secure messaging and calls with our experienced providers
Our providers can help guide you to a trusted local clinic if lab work is necessary for diagnosis
Pay less than in-clinic care
Hey Jane accepts select insurance plans and offers income-based sliding-scale pricing based on each patient's personal and financial circumstances. For medication abortion, we also partner with abortion funds to help you pay for treatment.

We’ve got you covered
Hey Jane accepts the following insurance plans and we are actively working on expanding our coverage. Learn more.

Services covered:
- Medication abortion
- Birth control consultations
- Emergency contraception
If you have questions about your Cigna Healthcare covered services and plan, log in to the myCigna® App or myCigna.com®, or reach out to a Customer Service Advocate at the number on your ID card for support and plan information. For TRS or TTY services, dial 711 when you call. Cigna Healthcare offers interpreter services at no cost to you. Products and services provided by subsidiaries of The Cigna Group. © 2023 Cigna Healthcare
Services covered:
- Medication abortion
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations
Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations
Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations
Services covered:
- Birth control consultations
- Emergency contraception
- Medication abortion
- Vaginal infection consultations

Services covered:
- Medication abortion
- Birth control consultations
- Emergency contraception
If you have questions about your Cigna Healthcare covered services and plan, log in to the myCigna® App or myCigna.com®, or reach out to a Customer Service Advocate at the number on your ID card for support and plan information. For TRS or TTY services, dial 711 when you call. Cigna Healthcare offers interpreter services at no cost to you.
Products and services provided by subsidiaries of The Cigna Group. © 2023 Cigna Healthcare
Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations
Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations
Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations
Services covered:
- Birth control consultations
- Emergency contraception
- Medication abortion
- Vaginal infection consultations
Ready to get started?
We currently treat patients 18+ who are in CA, CO, CT, DE, DC, HI, IL, ME, MD, MA, MN, NH, NJ, NM, NY, OR, RI, VT, VA, or WA, and will be expanding to more states in the future.
You’ll answer questions about your current symptoms, medical history, and any additional considerations. Your Hey Jane provider will assess your symptoms to help diagnose the infection before prescribing a treatment or recommending a path forward that works for you.
We’re here to help. You can talk with a provider about your options via chat or a quick phone call.
Still have questions?
We’ll ask you questions to evaluate the most likely cause of your symptoms. Based on your answers and your medical history, our team of experienced providers work together to get you feeling better! We are always just a message away.
At this time, we do not offer testing for STIs. If you think you have been exposed, or need testing, we can help direct you where to go.
We accept select insurance plans and offer cash-pay patients an income-based sliding scale pricing for our vaginal infection consultations. You can also pay for your consultation with your HSA or FSA if you’d like.
Your payment covers your provider’s time and unlimited messaging with the Hey Jane team for the length of your prescription. We will send your prescription to your local pharmacy of choice for fast, easy pickup, or you can use online pharmacies like Alto or Capsule that ship directly to your door.
You will pay the pharmacy directly for the cost of medication. Costs can vary depending on what specific treatment is prescribed and whether or not you use insurance. In many cases, medication can be as low as $0 with insurance. If you don’t have insurance or are worried about costs, your provider can help you find a more affordable option.
Hey Jane does not offer home delivery at this time for vaginal infection treatments including medication for UTIs, yeast infections, bacterial vaginosis (BV), and herpes outbreaks. Your provider will send your prescription to your preferred local pharmacy for pickup. Some pharmacies have their own delivery services, so we recommend giving yours a call if you’re curious!
Herpes is typically spread from contact with sores or bodily fluids (like saliva or semen) of people who carry the virus. Specifically:
HSV-1 primarily spreads through contact with sores, saliva, or surfaces in and around the mouth. Contrary to popular belief, most people contract HSV-1 through non-sexual contact with saliva in childhood. Although less common, it can also be transmitted to the genital area through oral-genital contact, leading to genital herpes. Transmission can also occur from contact with oral or skin surfaces that appear normal.
When it comes to HSV-2, physical contact plays a central role in transmission. The virus can be passed through contact with genital or anal surfaces, skin, sores, or bodily fluids of an infected individual. Even when skin looks unaffected, HSV-2 can still be transmitted, often without any noticeable symptoms.In rare circumstances, herpes (HSV-1 and HSV-2) can be transmitted from mother to child during delivery.
Typically, the only time it can be dangerous is if you get your first outbreak in pregnancy. Most people who have herpes are able to have normal births and have no issues at all. If you know you have herpes already, your provider can help you to prevent outbreaks during birth and other times in your life!
There is no cure for herpes, but there are medications that some people take daily to help prevent outbreaks.
If you’re experiencing an outbreak, there are medications your Hey Jane provider can prescribe to shorten the outbreak and relieve your symptoms, although some people choose not to take any medications and let the outbreak run its course. It’s completely your choice!
We understand that this can be a frustrating diagnosis to manage and are here to support you. If you’re looking for more information on living with herpes, including community support, we recommend the below resources from the American Sexual Health Association:
Oral and genital herpes outbreaks usually last 1-2 weeks, and happen 4-5 times a year. First outbreaks are usually the worst, but everyone is different!
While there is no cure for herpes, there are natural remedies to help ease the discomfort of blisters, including:
- Cool compresses
- Tea tree oil
- Witch hazel
Usually, yes! They are also commonly called fever blisters.
Herpes can be spread by any physical contact with a sore, so yes!
If you develop fevers, chills, pelvic pain; a new sore that is painless, and unlike your previous herpes infections; or if you have never been diagnosed with herpes but are experiencing sores on your genitals.
You do not! While these medications can help shorten the length and intensity of an outbreak, even if you do nothing your outbreak will resolve and heal on its own.
- Use condoms and dental dams during sex
- Avoid having sex during an active herpes outbreak to minimize exposure to your partner
- Talk to us about antiviral medication that can help lower the risk of transmitting the infection to sexual partners
- Reduce your outbreak frequency through minimizing stress, getting plenty of sleep, and eating well as much as you can
Nope! Cold sores and canker sores are different.
Cold sores are caused by herpes simplex virus (HSV) and look like small, open, painful sores or blisters in or around the mouth.
Canker sores are gray or white sores surrounded by a red inflamed area that occur only inside the mouth and throat. They are not caused by herpes.
If you’re an existing patient, you can reach out to your provider during the following times depending on what service you are receiving:
Medication abortion
On weekdays (Monday-Friday): 10am-8pm EST / 7am-5pm PST
Saturday: 10am-6pm EST / 7am-3pm PST
Sunday: CLOSED
For urgent medical concerns, call us 24/7 on our Spruce number at (405) 331-6029
Birth control consults, vaginal infection consults, and emergency contraception
On weekdays (Monday-Friday): 10am-6pm EST / 7am-5pm PST
On weekends (Saturday-Sunday): CLOSED
If you are a new patient signing up for care, our team will typically review your intake form within 1 business day. If you sign up for care over the weekend, we will do our best to review your intake form the following Monday so that you can quickly get the care you need.