If you're experiencing painful and frequent urination, or blood in your urine, you might be dealing with a urinary tract infection (UTI). You don’t have to wait to see a doctor in-person—get treatment from the comfort and convenience of your phone with the support of our team of compassionate, licensed providers.
Safe, FDA-approved treatment
Consultation within 1 business day
Fast, local pickup
Affordable care
Insurance optional
What are UTIs?
UTIs, or urinary tract infections, are extremely common infections that occur when bacteria enters the urethra, AKA the tube that allows urine to leave your bladder and body. This infection can spread to other areas of your urinary tract like your bladder or kidneys. It can be painful and frustrating, and many people experience infections throughout the year.
What are UTI symptoms?
UTI symptoms can vary from patient to patient, but typically include:
- Painful and/or frequent urination
- Blood in urine
- Sensation of bladder fullness or inability to empty completely
- Tenderness above pubic area
How do I get rid of a UTI fast?
Treating UTIs typically involves the use of oral or injectable antibiotics that can eliminate the bacterial infection causing the symptoms. Some common antibiotic pills used to treat UTIs include:
- Nitrofurantoin (Macrobid)
- Trimethoprim and sulfamethoxazole (Bactrim)
- Ciprofloxician (Cipro)
- Amoxicillin (Augmentin)
- Cephalexin (Keflex)
After you fill out our intake form on your phone or computer, your Hey Jane provider will evaluate the whole picture. They’ll connect the dots between different factors to diagnose your UTI and provide a range of treatment options that address both your lifestyle and medical needs. This includes discussing your history of prior infections, your current symptoms, and what has or hasn’t worked for you in the past.
How long does it take to treat a UTI?
The length of treatment for a UTI can vary based on how severe your symptoms are and the specific antibiotic prescribed. In many cases, a typical course of antibiotics for uncomplicated UTIs ranges from 3 to 7 days. Severe infections or infections that have spread to the kidneys might require a longer treatment period.
Treatment length can vary based on:
Why Hey Jane?
Consultations for the same FDA-approved treatments you can get from your doctor or urgent care
Get prescriptions sent to your pharmacy for fast, local pickup so you can start feeling better
Affordable care, with or without insurance
Secure messaging and calls with our experienced providers
Our providers can help guide you to a trusted local clinic if lab work is necessary for diagnosis
Pay less than in-clinic care
Hey Jane accepts select insurance plans and offers income-based sliding-scale pricing based on each patient's personal and financial circumstances. For medication abortion, we also partner with abortion funds to help you pay for treatment.
We’ve got you covered
Hey Jane accepts the following insurance plans and we are actively working on expanding our coverage. Learn more.
Services covered:
- Medication abortion
- Birth control consultations
- Emergency contraception
If you have questions about your Cigna Healthcare covered services and plan, log in to the myCigna® App or myCigna.com®, or reach out to a Customer Service Advocate at the number on your ID card for support and plan information. For TRS or TTY services, dial 711 when you call. Cigna Healthcare offers interpreter services at no cost to you. Products and services provided by subsidiaries of The Cigna Group. © 2023 Cigna Healthcare
Services covered:
- Medication abortion
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations
Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations
Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations
Services covered:
- Birth control consultations
- Emergency contraception
- Medication abortion
- Vaginal infection consultations
Ready to get started?
We currently treat patients 18+ who are in CA, CO, CT, DE, DC, HI, IL, ME, MD, MA, MN, NH, NJ, NM, NY, OR, RI, VT, VA, or WA, and will be expanding to more states in the future.
You’ll answer questions about your current symptoms, medical history, and any additional considerations. Your Hey Jane provider will assess your symptoms to help diagnose the infection before prescribing a treatment or recommending a path forward that works for you.
We’re here to help. You can talk with a provider about your options via chat or a quick phone call.
