Bacterial vaginosis treatment
Treat bacterial vaginosis (BV) quickly from home
Vaginal odor, itchiness, or discharge? You might have BV. Consult with a Hey Jane provider from your phone and get treatment sent to your pharmacy for quick relief.
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Safe, FDA-approved treatment options
Consult with a provider in 1 business day
Affordable care
Insurance optional
Fast, local pharmacy pickup
How it works
Complete our online intake form 24/7
Answer questions about your current symptoms, medical history, and any additional considerations.
Consult with a provider in 1 business day
Your Hey Jane provider will review your chart to assess your symptoms and help diagnose the infection. They'll reach out to you in the patient portal with any questions.
Pick up your prescription ASAP
If you need a prescription, it will be sent to be filled at your local pharmacy of choice for fast, easy pickup.
Take treatment with our support
We’re here to help. You can talk with a provider about your treatment via chat, or a quick phone or video call at any point.
Complete our online intake form 24/7
Answer questions about your current symptoms, medical history, and any additional considerations.
Consult with a provider in 1 business day
Your Hey Jane provider will review your chart to assess your symptoms and help diagnose the infection. They'll reach out to you in the patient portal with any questions.
Pick up your prescription ASAP
If you need a prescription, it will be sent to be filled at your local pharmacy of choice for fast, easy pickup.
Take treatment with our support
We’re here to help. You can talk with a provider about your treatment via chat, or a quick phone or video call at any point.
You are eligible if you are:
At least 18 years old
In AZ, CA, CO, CT, DE, DC, HI, IL, ME, MD, MA, MI, MN, NV, NH, NJ, NM, NY, OH, OR, RI, VT, VA, or WA (residency not required)
Medically eligible
Hey Jane cares for all people, including all gender identities. We also accept patients regardless of immigration status.
Hey Jane cares for all people, including all gender identities. We also accept patients regardless of immigration status.
Pay as little as $0 with insurance
Hey Jane accepts select private insurance and Illinois Medicaid plans depending on the service received. Not using insurance? Hey Jane offers income-based pricing and payment plans to make care more affordable.
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What is bacterial vaginosis (BV)?
BV is the most common vaginal infection our providers see among patients. It's caused when the balance of "good" bacteria in your vagina is disrupted, and can be a recurring, and frustrating, issue for many people.
What are symptoms of BV?
- Thin, white, or gray vaginal discharge
- Unusual vaginal odor
- Itchiness around the vaginal opening
- Burning during urination
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Get rid of bacterial vaginosis with these remedies
The most commonly prescribed antibiotic pills for BV are:
- Tinidazole: Tinidazole is an oral antibiotic similar to metronidazole that treats bacterial vaginosis by targeting anaerobic bacteria responsible for the infection.
- Metronidazole: Metronidazole is an antibiotic commonly prescribed as a pill or gel to effectively treat bacterial vaginosis by targeting anaerobic bacteria.
- Secnidazole (Solosec®): Secnidazole is a single-dose oral antibiotic that treats bacterial vaginosis by disrupting the DNA of harmful bacteria in the vagina.
- Clindamycin: Clindamycin is an antibiotic available as a cream or oral pill that combats bacterial vaginosis by inhibiting bacterial protein synthesis.
Topical treatments are also available, like metronidazole gel or vaginal suppositories, that you can use directly on or in the affected area.After you fill out our intake form on your phone or computer, your Hey Jane provider will evaluate the whole picture. They’ll connect the dots to confirm your BV diagnosis and provide a range of treatment options that address both your lifestyle and medical needs. This includes discussing your history of prior infections, your current symptoms, and what has or hasn’t worked well for you in the past.
Frequently asked questions
How will my Hey Jane provider know what infection I have?
We’ll ask you questions to evaluate the most likely cause of your symptoms. Based on your answers and your medical history, our team of experienced providers work together to get you feeling better! We are always just a message away.
How much does Hey Jane's infection consultation cost?
We accept select insurance plans and offer cash-pay patients an income-based sliding scale pricing for our vaginal infection consultations. You may also be able to pay for your consultation with your HSA or FSA if you’d like.
Your payment covers your provider’s time and unlimited messaging with the Hey Jane team for the duration of your treatment. We will send your prescription to your local pharmacy of choice for fast, easy pickup. In some cases, we can send your medication directly to you.
You will pay the pharmacy directly for the cost of medication. Costs can vary depending on what specific treatment is prescribed and whether or not you use insurance. In many cases, medication can be as low as $0 with insurance. If you don’t have insurance or are worried about costs, let your provider know so that they can advise on affordable options.
What causes recurring bacterial vaginosis multiple times a year?
Some people seem to get BV all the time. We are not completely sure why, but some of it may be that some vaginas have more “good” bacteria than others, which help prevent it. There are ways to manage BV if you seem to be getting it all the time. Let your provider know if you tend to be prone to BV so they can address that in your custom treatment plan.
Does Hey Jane ship my BV treatment directly to me?
At this time, bacterial vaginosis treatment is only available for in-person pharmacy pick up. After your virtual consultation (chat, phone, or video call), your provider will send your prescription to your preferred local pharmacy to be filled ASAP. Some pharmacies have their own delivery services, so we recommend giving yours a call if you’re curious!
What's the difference between BV and a yeast infection?
BV is caused by an imbalance of naturally occurring bacteria while yeast infections are caused by an overgrowth of yeast in the vagina. These two infections often get confused for one another, and can even occur at the same time.
When should you see a doctor in person for bacterial vaginosis?
If your discharge does not go away with treatment, or if you develop fevers, chills, or pelvic pain.
What days/hours does Hey Jane operate?
If you are an existing patient:
• You can message your care team from 10am-8pm EST / 7am-5pm PST daily.
• Medication abortion patients only: You can call our 24/7 nursing line using the phone number listed on page 2 of your treatment guide.
If you are a new patient:
• Our team will typically review your intake form in 1 business day.
• If you sign up for care over the weekend, we will do our best to review your intake form the following business day so that you can quickly get the care you need.
What are abortion pills?
Abortion medication (also called the abortion pill) is a safe and effective way to end an early pregnancy. It was approved by the FDA in 2000 and is now approved to end pregnancies up to 10 weeks. Today, 63% of abortions in the US are done with medications. The simple treatment involves taking two medicines over a couple days.
The first medicine you take is mifepristone, which blocks the pregnancy hormone (progesterone) and stops the pregnancy from growing. Then, 24-48 hours later you take a second medicine, called misoprostol. Misoprostol causes cramping and bleeding to empty the uterus. You can expect bleeding like a heavy period. Taken together, these two pills work up to 98 out of 100 times to end an early pregnancy. No sedation or general anesthesia needed, though Hey Jane providers ibuprofen or acetaminophen in your shipment to help manage pain due to cramping.
Is Hey Jane legit?
Yes! Hey Jane is one of the first clinics to offer safe, effective and completely legal abortion care through telemedicine. We have served over 140,000 satisfied patients since launching in January 2021. Check out real feedback from past patients.
You can also rest assured knowing that we are a member of the National Abortion Federation, and are certified by LegitScript, the leading verification system for online prescriptions. We've even been covered by major news outlets, including New York Times, Forbes, Tech Crunch, USA Today, and Parents.
How can I contact Hey Jane?
Are you a Hey Jane patient?
Message us directly through your patient portal or call our 24/7 nursing line listed on page 2 of your abortion treatment guide.
If you are not a Hey Jane patient:
Email us: info@heyjane.co
Text us: (877) 652-4122
Press inquiries: press@heyjane.co
Interested in joining our team? See our open roles or email hiring@heyjane.co
Does Hey Jane accept Medicaid?
Yes, we currently accept all Illinois Medicaid plans for medication abortion care provided to Illinois Medicaid members located within Illinois at the time of service. We are actively working on expanding our Medicaid coverage to more states.
Illinois Medicaid plans accepted include, but are not limited to, Blue Cross Community Health Plans, Meridian Health Plan, Molina Healthcare of Illinois, CountyCare Health Plan, and Allwell from Managed Health Services.
If patients without coverage need financial assistance in addition to our income-based sliding scale pricing, we partner with abortion funds to cover the cost of treatment, travel, and/or accommodations.