Treat bacterial vaginosis (BV) fast & discreetly

If you're experiencing vaginal odor, itchiness, or discharge, you might be dealing with bacterial vaginosis (BV). You don’t have to wait to see a doctor in-person—get treatment from the comfort and convenience of your phone with the support of our compassionate, licensed providers.

Safe, FDA-approved treatment

Consultation within 1 business day

Fast, local pickup

Affordable care

Insurance optional

What is bacterial vaginosis (BV)?

BV is the most common vaginal infection our providers see among patients. It's caused when the balance of "good" bacteria in your vagina is disrupted, and can be a recurring, and frustrating, issue for many people.

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What are symptoms of BV?

  • Thin, white, or gray vaginal discharge
  • Unusual vaginal odor
  • Itchiness around the vaginal opening
  • Burning during urination

How do I get rid of bacterial vaginosis (BV) fast?

The most commonly prescribed antibiotic pills for BV are:

  • Metronidazole
  • Secnidazole (Solosec®)
  • Clindamycin
  • Tinidazole

We can also prescribe topical treatments, like metronidazole gel or vaginal suppositories, that you can use directly on or in the affected area.

After you fill out our intake form on your phone or computer, your Hey Jane provider will evaluate the whole picture. They’ll connect the dots between different factors to diagnose your BV and provide a range of treatment options that address both your lifestyle and medical needs. This includes discussing your history of prior infections, your current symptoms, and what has or hasn’t worked for you in the past.

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Why Hey Jane?

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Consultations for the same FDA-approved treatments you can get from your doctor or urgent care

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Get prescriptions sent to your pharmacy for fast, local pickup so you can start feeling better

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Affordable care, with or without insurance

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Secure messaging and calls with our experienced providers

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Our providers can help guide you to a trusted local clinic if lab work is necessary for diagnosis

I just started having sex with a new partner and I’ve noticed a fishy smell coming from my groin area. It’s so embarrassing and I feel like I don’t even want to have sex because of it anymore.
Hey there! It sounds like this could be bacterial vaginosis. This is a common thing that can happen with new partners and when the normal bacteria in the vagina is disturbed. I know it can be really upsetting but I want to reassure you that it doesn’t mean there’s anything wrong with you. The good news is that there are meds we can prescribe to help restore your natural balance!
Sally R., RN (she/her)

How can I prevent bacterial vaginosis (BV)?

  • Use condoms correctly and consistently when you have sex
  • Temporarily limit your number of sex partners or having intercourse in general
  • Avoid douching
  • Avoid using soaps or scented products to clean your vagina as they can impact your normal pH balance

Pay less than in-clinic care

Hey Jane accepts select insurance plans and offers income-based sliding-scale pricing based on each patient's personal and financial circumstances. For medication abortion, we also partner with abortion funds to help you pay for treatment.

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We’ve got you covered

Hey Jane accepts the following insurance plans and we are actively working on expanding our coverage. Learn more.

(CA, CO, CT, IL, MD, NJ, NM, NY, VA, or WA)
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Services covered:
- Medication abortion
- Birth control consultations
- Emergency contraception

Sana Benefits
(CA, CO, CT, DC, HI, IL, MD, MA, NJ, NM, NY, VA, or WA)

Services covered:
- Birth control consultations
- Emergency contraception
- Medication abortion
- Vaginal infection consultations

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Empire BlueCross BlueShield

Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations

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Anthem BlueCross BlueShield

Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations

View covered services
BlueCross BlueShield

Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations

View covered services

Ready to get started?

Step number 1
Confirm your eligibility

We currently treat patients 18+ who are in CA, CO, CT, DC, HI, IL, MA, MD, NJ, NM, NY, VA, or WA, and will be expanding to more states in the future.

Step number 2
Start your consultation

You’ll answer questions about your current symptoms, medical history, and any additional considerations. Your Hey Jane provider will assess your symptoms to help diagnose the infection before prescribing a treatment or recommending a path forward that works for you.

Step number 3
Talk to a provider

We’re here to help. You can talk with a provider about your options via chat or a quick phone call.

Pay for and pick up your medication

We will send your prescription to your local pharmacy of choice for fast, easy pickup, or you can use online pharmacies like Alto or Capsule that ship directly to your door.

Still have questions?

How will my Hey Jane provider know what infection I have?
Can Hey Jane help me get tested for STIs and other infections?
How much does Hey Jane’s infection consultation cost?
Does Hey Jane ship my infection treatment directly to me?
Can bacterial vaginosis (BV) cause STDs?
What causes bacterial vaginosis (BV)?
How common is bacterial vaginosis (BV)?
What causes recurring bacterial vaginosis (BV) multiple times a year?
What’s the difference between bacterial vaginosis (BV) and a yeast infection?
Are there natural remedies for bacterial vaginosis (BV)?
Do you have to use antibiotics to treat bacterial vaginosis (BV)?
When should you see a doctor in person for bacterial vaginosis (BV)?
What days/hours does Hey Jane operate?