If you're experiencing vaginal odor, itchiness, or discharge, you might be dealing with bacterial vaginosis (BV). You don’t have to wait to see a doctor in-person—get treatment from the comfort and convenience of your phone with the support of our compassionate, licensed providers.
Safe, FDA-approved treatment
Consultation within 1 business day
Fast, local pickup
Affordable care
Insurance optional

What is bacterial vaginosis (BV)?
BV is the most common vaginal infection our providers see among patients. It's caused when the balance of "good" bacteria in your vagina is disrupted, and can be a recurring, and frustrating, issue for many people.
What are symptoms of BV?
- Thin, white, or gray vaginal discharge
- Unusual vaginal odor
- Itchiness around the vaginal opening
- Burning during urination
How do I get rid of bacterial vaginosis (BV) fast?
The most commonly prescribed antibiotic pills for BV are:
- Metronidazole
- Secnidazole (Solosec®)
- Clindamycin
- Tinidazole
We can also prescribe topical treatments, like metronidazole gel or vaginal suppositories, that you can use directly on or in the affected area.
After you fill out our intake form on your phone or computer, your Hey Jane provider will evaluate the whole picture. They’ll connect the dots between different factors to diagnose your BV and provide a range of treatment options that address both your lifestyle and medical needs. This includes discussing your history of prior infections, your current symptoms, and what has or hasn’t worked for you in the past.
Why Hey Jane?
Consultations for the same FDA-approved treatments you can get from your doctor or urgent care
Get prescriptions sent to your pharmacy for fast, local pickup so you can start feeling better
Affordable care, with or without insurance
Secure messaging and calls with our experienced providers
Our providers can help guide you to a trusted local clinic if lab work is necessary for diagnosis

- Use condoms correctly and consistently when you have sex
- Temporarily limit your number of sex partners or having intercourse in general
- Avoid douching
- Avoid using soaps or scented products to clean your vagina as they can impact your normal pH balance
Pay less than in-clinic care
Hey Jane accepts select insurance plans and offers income-based sliding-scale pricing based on each patient's personal and financial circumstances. For medication abortion, we also partner with abortion funds to help you pay for treatment.

We’ve got you covered
Hey Jane accepts the following insurance plans and we are actively working on expanding our coverage. Learn more.
Services covered:
- Medication abortion
- Birth control consultations
- Emergency contraception
Services covered:
- Birth control consultations
- Emergency contraception
- Medication abortion
- Vaginal infection consultations
Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations
Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations
Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations
Services covered:
- Medication abortion
- Birth control consultations
- Emergency contraception
Services covered:
- Birth control consultations
- Emergency contraception
- Medication abortion
- Vaginal infection consultations
Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations
Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations
Services covered:
- Birth control consultations
- Emergency contraception (Ella)
- Vaginal infection consultations
Ready to get started?
We currently treat patients 18+ who are in CA, CO, CT, DC, HI, IL, MA, MD, NJ, NM, NY, VA, or WA, and will be expanding to more states in the future.
You’ll answer questions about your current symptoms, medical history, and any additional considerations. Your Hey Jane provider will assess your symptoms to help diagnose the infection before prescribing a treatment or recommending a path forward that works for you.
We’re here to help. You can talk with a provider about your options via chat or a quick phone call.
Still have questions?
We’ll ask you questions to evaluate the most likely cause of your symptoms. Based on your answers and your medical history, our team of experienced providers work together to get you feeling better! We are always just a message away.
At this time, we do not offer testing for STIs. If you think you have been exposed, or need testing, we can help direct you where to go.
We accept select insurance plans and offer cash-pay patients an income-based sliding scale pricing for our vaginal infection consultations. You can also pay for your consultation with your HSA or FSA if you’d like.
Your payment covers your provider’s time and unlimited messaging with the Hey Jane team for the length of your prescription. We will send your prescription to your local pharmacy of choice for fast, easy pickup, or you can use online pharmacies like Alto or Capsule that ship directly to your door.
You will pay the pharmacy directly for the cost of medication. Costs can vary depending on what specific treatment is prescribed and whether or not you use insurance. In many cases, medication can be as low as $0 with insurance. If you don’t have insurance or are worried about costs, your provider can help you find a more affordable option.
Hey Jane does not offer home delivery at this time for vaginal infection treatments including medication for UTIs, yeast infections, bacterial vaginosis (BV), and herpes outbreaks. Your provider will send your prescription to your preferred local pharmacy for pickup. Some pharmacies have their own delivery services, so we recommend giving yours a call if you’re curious!
BV cannot cause an STD or STI on its own, but if you have BV it can be easier to contract one of these infections if you are exposed.
BV can occur when the balance of “good” and “harmful” bacteria in your vagina is disrupted by factors like:
- Douching
- Sexual activity
- Using soaps or scented products in the vagina
You cannot get BV from sources like toilet seats, bedding, or swimming pools.
BV is the most common vaginal infection between ages 15-441, and can be a recurring, and frustrating issue for many people.
Some people seem to get BV all the time. We are not completely sure why, but some of it may be that some vaginas have more “good” bacteria than others, which help prevent it. There are ways to manage BV if you seem to be getting it all the time. Let your provider know if you tend to be prone to BV so they can address that in your custom treatment plan.
BV is caused by an imbalance of naturally occurring bacteria while yeast infections are caused by an overgrowth of yeast in the vagina.
Yeast infection symptoms often include:
- Discomfort and itchiness around the vaginal opening
- Thick, white, cottage cheese-like vaginal discharge
- Painful urination
- Painful vaginal sex
BV symptoms often include:
- Thin, white, or gray vaginal discharge
- Unusual vaginal odor
- Itchiness around the vaginal opening
- Burning during urination
Sometimes your body will treat BV on its own. Some people find that boric acid can help balance the pH and make it harder for BV to overgrow. Some studies suggest that probiotics can help with BV, while others say not so much. Probiotics do not hurt though!
You do not. BV tends to be a nuisance but doesn’t usually cause larger issues. That being said, it can put you at higher risk of contracting STIs if you come in contact with them.
If your discharge does not go away with treatment, or if you develop fevers, chills, or pelvic pain.
If you’re an existing patient, you can reach out to your provider during the following times depending on what service you are receiving:
Medication abortion
On weekdays (Monday-Friday): 10am-8pm EST / 7am-5pm PST
Saturday: 10am-6pm EST / 7am-3pm PST
Sunday: CLOSED
For urgent medical concerns, call us 24/7 on our Spruce number at (405) 331-6029
Birth control consults, vaginal infection consults, and emergency contraception
On weekdays (Monday-Friday): 10am-8pm EST / 7am-5pm PST
On weekends (Saturday-Sunday): CLOSED
If you are a new patient signing up for care, our team will typically review your intake form within 1 business day. If you sign up for care over the weekend, we will do our best to review your intake form the following Monday so that you can quickly get the care you need.